Ecosystem Map

System 04 of 9

Data Routing System

Airtable · Zoho · ActiveCampaign

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PPhil

Nominators and nominees are separate audiences and should not exist within the same CRM structure. Airtable acts as the operational control layer.

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System-level tasks

Tasks without a specific step land here.

Flows from (visual flow — not a blocker, built in parallel)

Routing Logic

  • Nominators → Zoho (lightweight email, ad audiences, reminders)
  • Nominees → Airtable → ActiveCampaign (CRM, journeys)
  • Airtable → operational visibility, dedupe, finalist filtering, QA

Contact Creation Rules

  • First nomination → creates AC contact
  • Additional nominations → increment nomination count only
  • Never create duplicate AC contacts

Routing Logic

Nominators

→ Zoho

Lightweight email, ad audience seeding, nomination reminders.

Nominees

→ Airtable → ActiveCampaign

Dedupe in Airtable first, then create / update AC contact.

Contact creation rule

First nomination creates an AC contact. Additional nominations only increment the nomination count — never create duplicates.

Risks

  • Duplicate nominee records burning AC contact limit
  • Webhook reliability between systems