Duplicate nominee records
PPhilIn Progress
Mitigation: Dedupe in Airtable before AC contact creation; increment nomination count.
Section 5
Risks & Blindspots
Where the ecosystem is most fragile — and who owns the fix.
High Severity4 risks
AC contact-limit burn
PPhilIn Progress
Mitigation: Strict pre-AC dedupe and routing rules.
Finalist fraud / manipulation
ITInternal TeamNot Started
Mitigation: Manual QA layer before activation.
Poor UX reducing submission rates
WWeb DeveloperNot Started
Mitigation: Mobile-first, Google business autocomplete, minimal fields.
Medium Severity6 risks
Poor categorisation
WWeb DeveloperNot Started
Mitigation: Structured dropdowns, area/category required.
Disconnected systems
PPhilIn Progress
Mitigation: Airtable as central control layer.
Manual operational overload
ITInternal TeamNot Started
Mitigation: Bulk tagging, clear runbooks per phase.
Missing integrations
PPhilNot Started
Mitigation: Document every webhook + test in QA phase.
Webhook reliability
PPhilNot Started
Mitigation: Retry logic + Airtable as source of truth.
Unclear ownership
ITInternal TeamComplete
Mitigation: Responsibility matrix + this dashboard.
Low Severity2 risks
Lack of reporting visibility
ITInternal TeamFuture Phase
Mitigation: Phase 2 reporting layer (future scope).
Ongoing maintenance needs
ITInternal TeamFuture Phase
Mitigation: Separate ongoing retainer scope.